General questions
How can I access my Power Alliance Finance Online account?
To access your account you will first need to register. Simply go to www.pafonline.com.au
Select the “Not Registered?” link, then enter your details and create your password. You will require your Customer ID number which you will find in the Welcome letter you received at the commencement of your loan or any other letter that we have sent you.
What is Power Alliance Finance Online?
Power Alliance Finance Online is the easy way to manage your Power Alliance Finance account. You can access your finance account online at a time that suits you.
- View account balances
- View contract details
- Calculate a payout quote
- Generate statements
- Update your payment or contact details
Simply go to www.pafonline.com.au
What happens to my car loan if my business is forced to close?
If your business has been forced to close, you may be eligible for financial support.
Apply Online to start the process.
Other banks are offering to defer payments. I would like to defer mine. What can I do?
We review and assess each customer needs on a case-by-case basis and our goal is to provide responsible and sustainable solutions that meet an individual’s needs.
If you have been affected by COVID-19, you may be eligible for financial support.
Apply Online to start the process.
What happens to my car loan if I lose my job or I think I may lose my job?
Power Alliance Finance is committed to assisting customers, especially during this challenging time. We understand the evolving COVID-19 situation is affecting our customers and we are here to help.
Should you lose your employment because of COVID-19, you may be eligible for financial support.
Apply Online to start the process.
What identification and documents do I need to apply?
We’ve created a checklist for you before you head into the dealership.