Unfortunately we do not offer a change of mind on return’s or exchange’s. We have sizing & fitting guides on our site to help find your perfect fit. We cannot accept returns or exchanges due to hygienic reasons and furthermore every product that is sent out is approved by our staff as faultless. However if you believe you have an item that is damaged in anyway, we will assess visually if there is an issue with your product. We then can allow a store credit for your next purchase with free shipping provided. Please follow our guidelines for returns & exchanges here.(Clicks to the T&C’s returns and exchanges page)

If you are enquiring about a specific order you are concerned about, please drop our team an email at info@wensleydale.com