FAQ and other information

All prices on this website are in Australian dollars.

Our terms of service and returns policy are listed at the bottom of the home page. Tips on how to care for your purchases can be found under the brand names on the home page.

Frequently asked questions

How long will it take to receive my order?

We aim to have every order leave us within 48 hours of receipt. We send using many different delivery companies and at this time they have a huge demand and it may take a little longer than usual for your order to arrive.

How do I pay for my order?

You can use your PayPal account or credit card through PayPal or you can select to do a direct transfer from your bank account to ours.

Our Story

For over twenty years Mosaique Imports have been bringing the best in French homewares to Australia. Having lived in France, we have an intimate knowledge of the diversity and richness of France. We know what it means to be French and we know the products that quietly, yet proudly show 'la vie française'.

Beautiful, stylish and durable, products made in France, for you to enjoy here in Australia. We support the brands that bear the unique EPV, Living Heritage label, awarded by the French state to companies for their excellence and commitment to traditional products, industrial know how and artisan skills.

Glassware, soap, brushes, candles, home fragrances and lots more. Beautiful products that work well, look good and stand the test of time.